Support

We reply within two business days.

Email support@bakirapps.com. To help us answer quickly, include the app name, your iOS version, and what you were doing when the problem happened.

Common questions

I got a new phone. How do I move my Authenticator accounts?

If iCloud sync was on, sign in to the same Apple ID on the new phone, install the app, and your accounts appear. If sync was off, the accounts were only on the old device: use the backup codes from each service to set them up again.

How do I restore a purchase?

Open the app's settings and tap "Restore purchases" while signed in to the Apple ID that made the purchase.

How do I cancel a subscription?

Subscriptions are managed by Apple. On your iPhone: Settings → your name → Subscriptions.

Can I get a refund?

Refunds are handled by Apple at reportaproblem.apple.com.

Privacy requests

To ask about the data an app handles, or to request deletion, email the address above with the app name. See the privacy policies for what each app collects.